Our Policy
NBJPN Holdings LLC and its companies comply with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act. We do not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics). We do not exclude people or treat them differently because of these characteristics.
Free Help We Provide
For people with disabilities, we provide free aids and services so they can communicate with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).
For people whose primary language is not English, we provide free language services, such as qualified interpreters and information written in other languages.
To ask for these services, call +1 (804) 203-4161.
How to File a Grievance
If you believe we failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator: NBJPN Holdings LLC, 348 S. Crater Rd, Suite B, Petersburg, VA 23803, phone +1 (804) 203-4161, email [email protected]. You can file in person, by mail, or by email. If you need help filing, our Civil Rights Coordinator can help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).
Language Assistance
Español: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al +1 (804) 203-4161.
Tiếng Việt: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số +1 (804) 203-4161.
한국어: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. +1 (804) 203-4161 번으로 전화해 주십시오.
中文: 如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 +1 (804) 203-4161。
Tagalog: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa +1 (804) 203-4161.
العربية: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوفر لك بالمجان. اتصل برقم +1 (804) 203-4161.
Français: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le +1 (804) 203-4161.
Contact Us
NBJPN Holdings LLC, 348 S. Crater Rd, Suite B, Petersburg, VA 23803
+1 (804) 203-4161 · [email protected]